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# Charged $22 for 42 messages – need explanation, unexpected

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Info 7847 (@info-7847) · 2025-05-31

Dear Support Team

I noticed that your system has deducted $22 in credit for just 42 message events, which is completely unexpected for me as a regular user. I am unable to understand how this charge was calculated and would appreciate a detailed explanation of what exactly happened.

Please review this issue and let me know if there was an error or if there are any changes in the billing structure that I should be aware of.

Thank you for your assistance.


Pauline P. Narvas (@pawlean) · 2025-06-03

Hi, there!

Could you open up a support case at [vercel.com/help](https://vercel.com/help) for this? Customers on all plan types are welcome to open a new case for any billing issue. 

Please let me know if you have any other questions :slightly_smiling_face: