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# Charged for credits and never got them

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Wireless 8127 (@wireless-8127) · 2025-06-03

Ran out of messages, said I only had 2 more, bought $30 in credits, after the last 2 credits, says Im out of credits buy more. Got charged but never got the credits.

WTFO?


Pauline P. Narvas (@pawlean) · 2025-06-04

Hi, @wireless-8127! Welcome to the Vercel Community. 

Sorry to hear that you've been having issues with your credits.

As this is a payment issue, can you create a case?


Jacob Paris (@jacobparis) · 2025-06-05

I can see you've started to use your new credits now

Can you explain more about what you saw originally? Did it take a while for the new credits to show up, or require a page refresh, or something like that?