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# Complaint Regarding V0 Auto-Renewal Charge

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Clear3735 5808 (@clear3735-5808) · 2026-04-11

I was not informed about the auto-renewal service at the time of purchase, nor did I receive any notification email before the renewal. A charge of $20 was deducted directly without prior notice.

I canceled the auto-renewal within 5 minutes of the deduction. Could you please cancel this month's membership and process a full refund of $20?

Thank you very much for your assistance.


Pauline P. Narvas (@pawlean) · 2026-04-11

Hey! Welcome to the Vercel Community :waving_hand: 

The best place to sort this out for you is to raise a ticket at vercel.com/help. 

Thank you!