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# Email locked after account deletion – cannot recreate account

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Rick Schultz (@rick-schultz) · 2026-03-06

### Current behavior

I’m unable to create a Vercel account using an email that was previously associated with a deleted account. When I try to sign up or log in, I receive the error:

"Unauthorized to access the given account".

### Expected behavior

I should be able to create a new Vercel account with that email so I can join a team that invited it.

### What happened

I believe the issue happened because of the following sequence:

1. I originally had a Vercel account with a work email (rick \[at\] limesharp \[dot\] net).

2. I deleted that account.

3. After that, I added that email as a secondary email to another Vercel account because I thought permissions would work similarly to GitHub where adding an email to your account allows access to resources granted to that email.

4. Later I realized Vercel permissions are tied to the account identity rather than email aliases.

5. I removed the email from the other account so I could recreate the original account.

6. Now I cannot create a new account with that email and always receive the "Unauthorized to access the given account" error.

I already submitted the Account Recovery Form, but I wanted to ask here in case someone from the Vercel team can help release the email.

### Project context

The email was invited to a team project, which is why I need to recreate the account with that same email. I can’t work without it.


Justinchiang3 7757 (@justinchiang3-7757) · 2026-03-23

Have you received help for this issue? Because the same thing happened to me


Pauline P. Narvas (@pawlean) · 2026-03-23

If you need help regaining access to your old account, please send an email to [registration@vercel.com](mailto:registration@vercel.com) with a link to this conversation and any additional information you can share about the accounts. That will open a ticket with the team with specialized tools to help with account verification and recovery.


Rick Schultz (@rick-schultz) · 2026-03-23

I got in contact via [registration@vercel.com](mailto:registration@vercel.com) and It took almost a month, but I got access back. No response from the email, just got access back.