Help.I am unable to use custom domain names

Hey @zqfranky. It looks like cloudns.com is not on the Public Suffix List so your domain is, correctly, being treated as a subdomain for DNS configuration. That means a TXT record is needed for verification in this case.

I do see some other cloudns suffixes on the list, so you may be able to switch to one of them as a quick solution. Otherwise, the owner needs to add cloudns.com to the list