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# How to request a refund for a Vercel invoice

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Rachit Gogroup (@rachit-gogroup) · 2026-03-18

I didn’t use Vercel but my invoice is shown in Billing - `Z9XKDGJT-0007` Help me refund this invoice amount


Community Backoffice (@community-backoffice) · 2026-03-18


Hi there, sorry that you are facing this issue. You can open a **Billing** support case from https://vercel.com/help to get your refund.

If you've already opened a case, rest assured our support team will help you as soon as they get to the ticket.

> Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.


Rachit Gogroup (@rachit-gogroup) · 2026-03-18

[quote="community-backoffice, post:4, topic:36465"]
Help

[/quote]

Refund form returned an error