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# How to request a refund for an unintended Vercel charge

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Boatmessi02 (@boatmessi02) · 2026-04-05

Hello Vercel Support,

I would like to request a refund for an unintended charge of $30.00 USD.

## Details
- **Team/Workspace:** `boatmessi02’s projects` 
- **Invoice number:** `06D45F6B-0003` 
- **Receipt number:** `2878-3002` 
- **Charge date:** April 5, 2026
- **Amount:** $30.00 USD

## Context
I did not intend to continue using this paid plan, and I have already deleted the team to prevent future renewals. Please help review this charge and process a refund if possible.

I can provide screenshots of the invoice, receipt, and bank authorization charge if needed.

Thank you.


Community Backoffice (@community-backoffice) · 2026-04-05


Hi there, sorry that you are facing this issue. You can open a **Billing** support case from https://vercel.com/help to get your refund.

If you've already opened a case, rest assured our support team will help you as soon as they get to the ticket.

> Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.


Elfiturifathia 5530 (@anas5432) · 2026-04-05

hey , i wanted to ask how long does it take to get a reply from the invoices team .  
best regards