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# I am trying to create a case or ticket to cancel a petition to delete my account

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Bryantroncosob 4717 (@bryantroncosob-4717) · 2026-04-09

## Problem
I am trying to cancel a pending account deletion, but the support ticket system is not working correctly.

## Current Behavior
1. I attempted to create a ticket to cancel the account deletion process.
2. The system redirected me to a chatbot.
3. The chatbot provided a button to "Create Support Case".
4. The resulting form/modal appears broken: I cannot type in the `textarea` or submit the form.

Does anyone know an alternative way to contact Vercel support or open a ticket when the internal form fails?

![Screenshot_142](https://global.discourse-cdn.com/vercel/original/3X/8/c/8c40f9d7ad09373409ca29993b6213e31775dbbd.png)


Pauline P. Narvas (@pawlean) · 2026-04-09

Can you try again? Perhaps in a different browser?

Let us know if we can help!