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# Invalid configuration for subdomain

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Uos Libraries (@uos-libraries) · 2025-11-05

Hello,

Im trying to get the following subdomain to work but it always shows “Invalid Configuration”, here is the case

I have assined the subdomain catalog.sharjah.ac.ae to a project, and I have asked the IT Dept. in my institution to add the CNAM mentioned to our DNS provider, its been almost 2 hours, still not working

here is the NSLOOKUP result:

nslookup catalog.sharjah.ac.ae
Server:  ns01.sharjah.uos.edu
Address:  192.168.12.51

Name:    722a9e311d663964.vercel-dns-017.com
Addresses:  216.198.79.1
64.29.17.1
Aliases:  catalog.sharjah.ac.ae

![image|690x300](upload://8GAUdxeLAwZj8M4toEZXtdXRqyh.png)

could you please help


system (@system) · 2025-11-05

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for [bonus points](https://community.vercel.com/t/introducing-the-vercel-leaderboard/1358).

https://vercel.com/docs/projects/domains/troubleshooting

You can also use [v0](https://v0.dev/) to narrow down the possibilities.


Pauline P. Narvas (@pawlean) · 2025-11-14

Hi, @uos-libraries! Welcome to the Vercel Community.

Thank you for your patience :folded_hands: 

I tried to look up the domain **catalog.sharjah.ac.ae**, but couldn't find it. I got the error **NXDOMAIN** means: *“Non-existent domain.”* 

Could you share more about your set-up?


Pauline P. Narvas (@pawlean) · 2026-01-20

Hi @uos-libraries, just following up to see if you've had a chance to check on the subdomain setup for catalog.sharjah.ac.ae or if you still need assistance with the "Invalid Configuration" issue. Let me know how it's going!