[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live)

[Help](/c/help/9)

# IP blocked

253 views · 2 likes · 7 posts


Nelsonoftrafalgar (@nelsonoftrafalgar) · 2024-07-17 · ♥ 1

Hi,
My IP is blocked and I can't access vercel website as well as all of my apps deployed on Vercel.
I've run the debug script vercel-debug.sh and this is the output

Domain to test (e.g. example.com): 
┌───────────────────────────────────────
├─────── STARTING
│
│ Domain to test: vercel.com 
│ Timestamp (UTC): śro 17 lip 12:03:38 2024 UTC
| Timestamp (Local): śro 17 lip 14:03:38 2024 CEST
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── IP Information 

{
  "ip": "109.206.219.67",
  "hostname": "109-206-219-67.host.skynet.net.pl",
  "city": "Wola",
  "region": "Mazovia",
  "country": "PL",
  "loc": "52.2313,20.9128",
  "org": "AS41966 Skynet sp. z o.o.",
  "postal": "01-361",
  "timezone": "Europe/Warsaw",
  "readme": "https://ipinfo.io/missingauth"
}
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.21 

PING 76.76.21.21 (76.76.21.21): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.21 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  1.674 ms  0.960 ms  1.728 ms
 2  10.10.170.2 (10.10.170.2)  4.113 ms  3.191 ms  3.997 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  3.703 ms  3.697 ms  3.567 ms
 4  amazon.tpix.pl (195.149.232.79)  7.776 ms  5.006 ms  4.841 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.9 

PING 76.76.21.9 (76.76.21.9): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.9 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  2.625 ms  2.601 ms  1.120 ms
 2  10.10.170.2 (10.10.170.2)  3.451 ms  3.743 ms  4.188 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  4.028 ms  3.817 ms  4.143 ms
 4  amazon.tpix.pl (195.149.232.79)  3.845 ms  5.484 ms  4.680 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.22 

PING 76.76.21.22 (76.76.21.22): 56 data bytes
64 bytes from 76.76.21.22: icmp_seq=0 ttl=246 time=5.281 ms
64 bytes from 76.76.21.22: icmp_seq=1 ttl=246 time=5.106 ms
64 bytes from 76.76.21.22: icmp_seq=2 ttl=246 time=6.828 ms
64 bytes from 76.76.21.22: icmp_seq=3 ttl=246 time=7.312 ms

--- 76.76.21.22 ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 5.106/6.132/7.312/0.956 ms
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.61 

PING 76.76.21.61 (76.76.21.61): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.61 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  2.301 ms  1.705 ms  2.604 ms
 2  10.10.170.2 (10.10.170.2)  4.521 ms  6.633 ms  3.631 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  19.501 ms  3.478 ms  3.508 ms
 4  amazon.tpix.pl (195.149.232.79)  4.907 ms  5.951 ms  4.779 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.93 

PING 76.76.21.93 (76.76.21.93): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.93 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  1.482 ms  0.896 ms  0.974 ms
 2  10.10.170.2 (10.10.170.2)  3.075 ms  4.028 ms  3.328 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  3.712 ms  4.148 ms  3.811 ms
 4  amazon.tpix.pl (195.149.232.79)  7.458 ms  4.697 ms  10.481 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.98 

PING 76.76.21.98 (76.76.21.98): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.98 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  2.317 ms  1.113 ms  1.015 ms
 2  10.10.170.2 (10.10.170.2)  3.488 ms  4.395 ms  3.947 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  3.834 ms  4.096 ms  4.211 ms
 4  amazon.tpix.pl (195.149.232.79)  3.719 ms  6.356 ms  3.881 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.123 

PING 76.76.21.123 (76.76.21.123): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.123 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  2.399 ms  2.534 ms  1.178 ms
 2  10.10.170.2 (10.10.170.2)  3.603 ms  3.586 ms  3.493 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  3.814 ms  3.420 ms  3.520 ms
 4  amazon.tpix.pl (195.149.232.79)  4.395 ms  4.875 ms  4.167 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.142 

PING 76.76.21.142 (76.76.21.142): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.142 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  2.584 ms  1.735 ms  1.749 ms
 2  10.10.170.2 (10.10.170.2)  3.608 ms  4.222 ms  4.544 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  3.997 ms  4.576 ms  3.808 ms
 4  amazon.tpix.pl (195.149.232.79)  26.468 ms  52.458 ms  29.430 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.164 

PING 76.76.21.164 (76.76.21.164): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.164 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  1.505 ms  0.981 ms  1.909 ms
 2  10.10.170.2 (10.10.170.2)  4.161 ms  3.227 ms  3.428 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  4.159 ms  4.450 ms  3.935 ms
 4  amazon.tpix.pl (195.149.232.79)  27.779 ms  10.845 ms  4.228 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Testing 76.76.21.241 

PING 76.76.21.241 (76.76.21.241): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 76.76.21.241 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 1  192.168.100.1 (192.168.100.1)  3.282 ms  1.930 ms  0.989 ms
 2  10.10.170.2 (10.10.170.2)  3.471 ms  4.589 ms  3.498 ms
 3  r-b1.skynet.net.pl (109.206.192.3)  6.126 ms  20.655 ms  4.554 ms
 4  amazon.tpix.pl (195.149.232.79)  35.578 ms  31.511 ms  49.149 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
└───────────────────────────────────────

┌───────────────────────────────────────
├─────── dig vercel.com 


; <<>> DiG 9.10.6 <<>> vercel.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22343
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;vercel.com.			IN	A

;; ANSWER SECTION:
vercel.com.		32	IN	A	76.76.21.9
vercel.com.		32	IN	A	76.76.21.142

;; Query time: 10 msec
;; SERVER: 194.153.119.3#53(194.153.119.3)
;; WHEN: Wed Jul 17 14:17:33 CEST 2024
;; MSG SIZE  rcvd: 71

└───────────────────────────────────────

┌───────────────────────────────────────
├─────── dig vercel.com via 8.8.8.8


; <<>> DiG 9.10.6 <<>> vercel.com @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 64678
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;vercel.com.			IN	A

;; ANSWER SECTION:
vercel.com.		389	IN	A	76.76.21.93
vercel.com.		389	IN	A	76.76.21.142

;; Query time: 5 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Jul 17 14:17:33 CEST 2024
;; MSG SIZE  rcvd: 71

└───────────────────────────────────────

┌───────────────────────────────────────
├─────── dig vercel.com via trace


; <<>> DiG 9.10.6 <<>> vercel.com +trace
;; global options: +cmd
.			78143	IN	NS	c.root-servers.net.
.			78143	IN	NS	e.root-servers.net.
.			78143	IN	NS	k.root-servers.net.
.			78143	IN	NS	h.root-servers.net.
.			78143	IN	NS	m.root-servers.net.
.			78143	IN	NS	g.root-servers.net.
.			78143	IN	NS	b.root-servers.net.
.			78143	IN	NS	f.root-servers.net.
.			78143	IN	NS	a.root-servers.net.
.			78143	IN	NS	i.root-servers.net.
.			78143	IN	NS	d.root-servers.net.
.			78143	IN	NS	j.root-servers.net.
.			78143	IN	NS	l.root-servers.net.
.			78143	IN	RRSIG	NS 8 0 518400 20240730050000 20240717040000 20038 . uUmk7apGIRWnaOe9/QWA7aKWPC/sD+g2DR4+dc7RRzAgeIUxyuZ1PdEt Xh+oLEL+ZTgLH+gOoSDEAHt5kmbnc6DoTbxUAkGGXu69qn7szrbWdCeS 85AkEZdHkWRjMp1uNAG7s8wJzNCAH6o1maTip8FowNx9F+1/GfHjBzQD PItZC8OGZN4EWOrjFNM4D+8Cn8l055iUsP+R8t/ea8OU7BqXEztAeX0i X5wwUyhrSwhZxuDl0A0pPKxAvyUKFQOqc0pTnu4ddCqCPlxFa9TFlo+v 2SHdZlPc2rWzgkYT/ccuXRRKptdTXhZvaJofS9xiHAdfKz54wQpDPjGJ NVwFCg==
;; Received 525 bytes from 194.153.119.3#53(194.153.119.3) in 5 ms

com.			172800	IN	NS	e.gtld-servers.net.
com.			172800	IN	NS	k.gtld-servers.net.
com.			172800	IN	NS	i.gtld-servers.net.
com.			172800	IN	NS	b.gtld-servers.net.
com.			172800	IN	NS	h.gtld-servers.net.
com.			172800	IN	NS	d.gtld-servers.net.
com.			172800	IN	NS	g.gtld-servers.net.
com.			172800	IN	NS	f.gtld-servers.net.
com.			172800	IN	NS	a.gtld-servers.net.
com.			172800	IN	NS	c.gtld-servers.net.
com.			172800	IN	NS	j.gtld-servers.net.
com.			172800	IN	NS	m.gtld-servers.net.
com.			172800	IN	NS	l.gtld-servers.net.
com.			86400	IN	DS	19718 13 2 8ACBB0CD28F41250A80A491389424D341522D946B0DA0C0291F2D3D7 71D7805A
com.			86400	IN	RRSIG	DS 8 1 86400 20240730050000 20240717040000 20038 . prbmoO/AX6ij709aXD8p6cEqHnigAvgN/3uFtySqeIsCB+x1EShoil0n 8K2J0nw0nriKIjctSu/q0T9og/H1NPf9N6/8/tuiIs852+q9k+3i7Opb fOpTzrADdptY/teMPkc17RPa5P6s62JpVjdDR3jCoULlj+EBoVlC2B/t yrWwoNurF26sgTA2H4klls6fkAxxFrLP407qA2NphRgBB5NSIXPYp4wE b+BLDPqyN1WY5Cq8Jy0qm09+SJzadcI0vaTTEZl1ZlxEntk56cH6MJMV 5y9ypSRTVRVwCpXXfsJj2Igc0VzjLSHplAcU9ej3nqNcRbGoPFxZEQOG gXrn8A==
;; Received 1170 bytes from 202.12.27.33#53(m.root-servers.net) in 32 ms

vercel.com.		172800	IN	NS	e.zeit-world.com.
vercel.com.		172800	IN	NS	f.zeit-world.net.
vercel.com.		172800	IN	NS	b.zeit-world.org.
vercel.com.		172800	IN	NS	a.zeit-world.co.uk.
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN NSEC3 1 1 0 - CK0Q3UDG8CEKKAE7RUKPGCT1DVSSH8LL  NS SOA RRSIG DNSKEY NSEC3PARAM
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN RRSIG NSEC3 13 2 86400 20240724065005 20240717054005 59354 com. vnzkcjdR9+6XWPdUOrhWqY2Jo87+5xHzUhC3cSjeJsGIfvCxtU2l0Zfd gVSMWNucJTxD15jEP5q+KmQpbSIBwA==
H36GGK870SDCMHN26R591BA2HBPCCRPR.com. 86400 IN NSEC3 1 1 0 - H36H4M8561H05ISFKACG22O8OCD16855  NS DS RRSIG
H36GGK870SDCMHN26R591BA2HBPCCRPR.com. 86400 IN RRSIG NSEC3 13 2 86400 20240721005644 20240713234644 956 com. ghryhEru5rFTIWeWmDgf37hviJq5IWdhD36iEzHIZpdAT4B46Xblpc7e 7cDy/y78LizFxnnVVBBttk78BCk4wA==
;; Received 559 bytes from 192.31.80.30#53(d.gtld-servers.net) in 22 ms

vercel.com.		1800	IN	A	76.76.21.142
vercel.com.		1800	IN	A	76.76.21.22
;; Received 71 bytes from 198.51.45.13#53(b.zeit-world.org) in 22 ms

└───────────────────────────────────────

┌───────────────────────────────────────
├─────── Output of vercel.com

*   Trying 76.76.21.164:443...
* connect to 76.76.21.164 port 443 failed: Operation timed out
*   Trying 76.76.21.142:443...
* connect to 76.76.21.142 port 443 failed: Operation timed out
* Failed to connect to vercel.com port 443 after 150007 ms: Operation timed out
* Closing connection 0

└───────────────────────────────────────


┌───────────────────────────────────────
│ Time elapsed: 986 seconds
│
├─────── FINISHED
└───────────────────────────────────────

Thanks in advance for any help.


Pauline P. Narvas (@pawlean) · 2024-07-17

Hi @nelsonoftrafalgar!

Welcome to the Vercel Community :raised_hands: 

I've passed your output internally and we'll get back to you shortly. For now, I'd like to also cross-post this community guide we published yesterday that may help.

https://community.vercel.com/t/resolving-ip-blocking-issues/171


Nelsonoftrafalgar (@nelsonoftrafalgar) · 2024-07-17 · ♥ 1

Hi @pawlean 
Thank you for the quick response.


Pauline P. Narvas (@pawlean) · 2024-07-18

Hi @nelsonoftrafalgar! 

I'm just following up to let you know that we’ve identified an issue with the ISP and working on resolving the issue. I'll keep you up-to-date on this thread.

Thank you for your patience :pray:


Nayan Gyizer (@nayan-gyizer) · 2024-07-19

Hello @pawlean , i am having similar issue from past 3 days. please suggested step to resolve it. 

Thanks


Pauline P. Narvas (@pawlean) · 2024-07-20

Hi @nayan-gyizer! Welcome to the Vercel Community :smile: 

Could you follow the post here? https://community.vercel.com/t/resolving-ip-blocking-issues/171


Pauline P. Narvas (@pawlean) · 2024-08-22

Hi, @nelsonoftrafalgar! I've sent you a direct message with an update.