[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live)

[Help](/c/help/9)

# Login Issues

43 views · 0 likes · 2 posts


Marceloranieri (@marceloranieri) · 2024-08-14

"'m trying to access an MVP's URL created by my co-founder but I can't even log in. I keep getting the error 'To confirm your identity, sign in with the same account you used originally,' even in Incognito mode. The link shows: /auth/signin?error=OAuthAccountNotLinked. What should I do? My co-founder has already authorized my access request btw...


Amy Egan (@amyegan) · 2024-08-14

Sorry to hear you're having login issues, @marceloranieri. Since account issues involve a lot of sensitive information, it would be best to open a private case to solve this. 

Please send an email to registration@vercel.com to open a new case. :pray: