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# PR Buttons Working on Personal Account but Broken on Team Account

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Bilalalam58 7827 (@bilalalam58-7827) · 2026-02-09

Hi team,

I’ve just confirmed something important and wanted to report it clearly.

## Problem
On my personal `Premium` account, the `PR` button and merge workflow are fully visible and working as expected. However, on my `Team` account, the same functionality is completely broken.

## Steps Taken
Despite my efforts to resolve this, the `PR` button does not appear and `PRs` are not working at all:
1. Created **15+ branches**.
2. Duplicated the project multiple times specifically to trigger `PR` functionality.

## Comparison
This is not a `GitHub` issue, not a repo configuration issue, and not a permissions issue—because the exact same setup works perfectly on my personal account. This strongly points to a `Team` account–level issue on Vercel’s side.

At this point, I’ve wasted significant time creating branches and duplicate projects just to confirm this behavior. Please investigate why `PRs` work on personal accounts but fail on `Team` accounts, and let me know what needs to be fixed.

Thanks.


Pauline P. Narvas (@pawlean) · 2026-02-09

Hey @bilalalam58-7827!

Sorry to hear you're experiencing this frustrating issue with the PR functionality on your Team account. I can see you've done thorough testing to isolate this to a Team account-level problem, which is really helpful.

To help the team investigate this further, could you share:

- The name of your Team account where this is happening
- One of the project URLs where the PR button should appear but doesn't
- Your personal account project URL where it's working correctly (for comparison)

This will give us the specific details needed to look into why there's a difference between your personal and Team account behavior.

Let us know how you get on!