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# PRO plan

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Mfajmsa 6273 (@mfajmsa-6273) · 2026-02-17

<!hello, I recently paid for my Vercel Pro plan, but my account still shows that I have no credits and that the plan is not active. Could you please check my subscription and confirm that the payment was processed correctly? I made the payment recently and need the plan to be activated as soon as possible. Thank you for your help. 

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Pauline P. Narvas (@pawlean) · 2026-02-19

Hey, can you raise a case in vercel.com/help? Our billing team should get back to you! This is our community space, we don't have access to billing information.