[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live) [Help](/c/help/9) # Redirection not working 514 views · 4 likes · 11 posts Joshua Oyeleke (@joshuaolusayo) · 2024-08-26 <!-- Be sure to include all detail needed to let others see the same problem --> I configured a domain and it seems to be working well if I go to: https://www.isaacsogo.org. However, when I go to https://isaacsogo.org, it is not going. I added the domain with www.isaacosogo.org and redirected it to isaacsogo.org as recommended. I still do not understand why I am unable to access https://isaacsogo.org Please, help on what I can do Amy Egan (@amyegan) · 2024-08-26 Hi @joshuaolusayo. If I go to `isaacsogo.org` in my browser, it redirects to `www.isaacsogo.org` as expected. Do you see an error in the browser console or network tab when you visit `isaacsogo.org`? Joshua Oyeleke (@joshuaolusayo) · 2024-08-26 Hi @amyegan .Try to go to https://isaacsogo.org. If you add https:// in front of the link, it is not going as expected Amy Egan (@amyegan) · 2024-08-26 It works for me even if I don't include `https://` and visit to `isaacsogo.org` directly Joshua Oyeleke (@joshuaolusayo) · 2024-08-26 It works for me also. The problem is when I add the https:// without adding the www Amy Egan (@amyegan) · 2024-08-26 Both `https://isaacsogo.org` and `isaacsogo.org` reliably redirect to `https://www.isaacsogo.org` for me. Do you see any additional error info in your browser's dev tools or the project's [runtime logs](https://vercel.com/docs/observability/runtime-logs#runtime-logs)? It could be a browser or network issue. Does it work if you try an incognito window, a different browser, a different device, or a different network? Joshua Oyeleke (@joshuaolusayo) · 2024-08-26 [quote="amyegan, post:6, topic:762"] `https://isaacsogo.org` [/quote] I have tried different browsers on two different laptops (mac and windows) and two different phones (android and iPhone). It is showing this site cannot be reached error. There is nothing in the network tab This link is not working: https://isaacsogo.org These are working: www.isaacsogo.org (www . isaacsogo . org) https://www.isaacsogo.org (https:// www . isaacsogo . org) isaacsogo.org (isaacsogo . org) Amy Egan (@amyegan) · 2024-08-26 · ♥ 1 All 4 links work as expected for me. :thinking: The problem you're describing seems to be a local or regional issue. It could be from a firewall or other local network setting blocking the site, or it could be an issue with your ISP. These tips can help you diagnose a block: https://community.vercel.com/t/resolving-ip-blocking-issues/171 Joshua Oyeleke (@joshuaolusayo) · 2024-08-26 · ♥ 1 Thank you @amyegan I am currentlry going through this: https://medium.com/@akfdev/fixing-vercel-site-accessibility-issues-on-nigerian-networks-with-cloudflare-dns-f15311e1d2f6#:~:text=The%20problem%20stems%20from%20Internet,stable%20access%20to%20your%20website. When I fix the issue, I will let you know. Thanks for your help Joshua Oyeleke (@joshuaolusayo) · 2024-08-26 · ♥ 1 Found your comment also. So helpful https://github.com/orgs/vercel/discussions/3630 Joshua Oyeleke (@joshuaolusayo) · 2024-08-26 · ♥ 1 I have been able to get it fixed. Thank you so much @amyegan