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# The support is working or not?

60 views · 2 likes · 2 posts


Volodymyrkotov 4irelabscom (@volodymyrkotov-4irel) · 2025-03-11

I created a v0 team account and added 3 seats but it doesn't work. I deleted all teammates and left only myself. Nothing. I canceled the subscription after 1 hours, the seats don't work and I ask for a refund. Nothing. You made 6 attempts to charge me and don't look for a case of support. What's wrong with you guys? I don't want to pay for something that doesn't work, give me my money back. Do you have real support or is this just an AI agent?


Amy Egan (@amyegan) · 2025-03-11 · ♥ 2

Hey @volodymyrkotov-4irel. I was able to find your support cases, and I see that one of our support engineers has already responded. Please continue to follow up there with additional questions related to cancelling your v0 team. 

Feel free to open a new discussion here if you have questions about anything else :slightly_smiling_face: