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# Unable to send prompts despite having credits remaining

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Mareed 5080 (@mareed-5080) · 2026-02-24

Hi everyone,

I’m encountering an issue with v0 where I still have credits available in my account, but whenever I try to send a prompt, I am prompted to subscribe.

Has anyone else experienced this or knows why it might be happening? Any help would be appreciated!

![Screenshot_20260224-141554|348x500](upload://dnlh2k0F5vah6jDQp7FwFsglb32.jpeg)


Anshuman Bhardwaj (@anshumanb) · 2026-02-24

Hi @mareed-5080, welcome to the Vercel Community!

I'm sorry that you're facing this issue. Could you share a screenshot from your billing and usage page showing the breakup of these credits so I can connect you with the correct team to debug this?