When users try to add a subdomain under .co.site (e.g., abc.co.site) to their Vercel project, they get the error:
Error: This domain is linked to another Vercel account. To use it with this project, add a TXT record at _vercel.co.site to verify ownership.
Users are asked to verify at _vercel.co.site, which they don’t have access to — because they only own the subdomain, not the root domain.
, could you kindly refresh your internal PSL so .co.site is properly recognized please? Thank you!
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
We have already tried all of the possible changes. We are able to verify A records and CNAME, are just missing TXT verification for the domain to work. What we have done so far is verifying the TXT record _vercel.vetic.co.site, which is publicly resolvable and returns with an expected verification value. Additionally, we checked the registry status of the domain and confirmed that it is not under serverHold or clientHold.
We kindly request if you could verify the following:
Any help is greatly appreciated.
