I’m experiencing a serious issue with v0.dev Premium subscription and workspace access, and I’m hoping someone from the team can help or escalate this.
What happened:
I purchased the $20 v0 Premium subscription via Stripe
The subscription was successfully activated
I later disabled auto-renewal (not cancellation)
The UI explicitly confirmed that the subscription would remain active until January 28
Immediately after disabling auto-renew:
My entire v0 workspace was reset
All chats and projects disappeared
The Premium subscription no longer appears in the UI
Billing page shows no active plan
However, the $20 payment was successfully charged via Stripe.
This does not look like a refund or cancellation — it appears to be a subscription / workspace desynchronization issue.
I have already contacted Vercel support and a case was created: Case #899187
I’m posting here in case someone from the v0 / billing team can help:
restore my v0 Premium subscription and workspace until Jan 28, or
issue a refund if restoration is not possible
I’m happy to provide any additional details (payment timestamp, Stripe reference, account email, etc.).
Thank you — this behavior is clearly not expected, and I’d really appreciate any help resolving it.
Did you know there’s another category dedicated to v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts.
Our docs are a great place to start.
We also have a walkthrough to help guide your workflow.
And these recordings can give you a look at v0 features and strategies in action shown by our Community:
Hey there, @sergyoga2! Just checking in on your v0 Premium subscription issue. Have you found a solution, or do you still need help? Excited to assist if you’re still facing this!
Keep an eye out for updates!