[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live) [v0](/c/v0/59) # v0 premium subscription not activating after successful payment 100 views · 7 likes · 20 posts Naveenkothapally 1062 (@naveenkothapally-106) · 2026-03-07 · ♥ 3 ## Problem I paid for the `v0` premium subscription but the plan is not activated. It is still saying free plan. ## Payment Details - **Invoice number:** `SIT0MHFL-0001` - **Receipt number:** `2888-5668` - **Date paid:** March 7, 2026  Community Backoffice (@community-backoffice) · 2026-03-07 · ♥ 1 Hey! To help debug your v0 project, could you share your **v0 chat link**? It looks like `https://v0.app/chat/...` — you can copy it from your browser's address bar while in the chat. You'll also need to unlist the chat so our team can view it — here's how: https://v0.app/docs/sharing This helps the team reproduce what you're seeing much faster. Thanks! SarahRichBizCoach (@sarahrichfit23-3080) · 2026-03-07 I’m wondering if there was some sort of maintenence or if its a bug… Same issue for me– I paid 3 times, in fact lol. GuillaumeB (@guillaumeberry) · 2026-03-07 Same for me. Torreshq (@torreshq) · 2026-03-07 · ♥ 1 Same for me! I recently paid **$20 for the plan**, but the subscription **has not been activated on my account** in the platform yet. Hofwams 7193 (@hofwams-7193) · 2026-03-07 · ♥ 1 I’m also experiencing the same issue, it’s been over 6hrs now I subscribed, but it’s not being reflected in my balance Naveenkothapally 1062 (@naveenkothapally-106) · 2026-03-07 I raised a support ticket by logging into Vercel. Try accessing https://vercel.com/support Maya Avendaño (@mayven) · 2026-03-09 · ♥ 1 Hey everyone, welcome to the community. Firstly thank you for upgrading and raising this. There was an unexpected issue with one of our billing systems involved in processing the transaction, so some subscriptions were not completed successfully. The team is aware and are working through the cases that were affected. Can you confirm if your plans have updated now? Maya Avendaño (@mayven) · 2026-03-09 Hey @naveenkothapally-106, I have confirmation that you've been refunded, and are welcome to retry now. Thank you for raising! Maya Avendaño (@mayven) · 2026-03-09 If it has not been resolved for you yet, please can you provide an Invoice ID / customer ID so I can pass it to the team to check? Thanks! Maya Avendaño (@mayven) · 2026-03-09 If it has not been resolved for you yet, please can you provide an Invoice ID / customer ID so I can pass it to the team to check? Thanks! Maya Avendaño (@mayven) · 2026-03-09 If it has not been resolved for you yet, please can you provide an Invoice ID / customer ID so I can pass it to the team to check? Thanks! Stellah (@stellaorji910-2807) · 2026-03-12 I’m having the same issue, and I just paid for the $20 plan. I was in the middle of updating a very important website, so please resolve this as soon as possible. Invoice Number: WIQABVHF-0001 Thanks! Anshuman Bhardwaj (@anshumanb) · 2026-03-13 Hi @stellaorji910-2807, welcome to the Vercel Community! I'm sharing this with the team and get back to you asap. soporteeduclates-685 (@soporteeduclates-685) · 2026-03-13 Me pasa lo mismo, la he pagado y no me aparece nada. **Pone que no tengo créditos y tampoco sale la factura.** **soporteeduca-6852** > I'm having the same problem; I paid it and nothing's showing up. It says I don't have any credits and the invoice isn't showing up either. Treynews1 8279 (@treynews1-8279) · 2026-03-13 Last night I tried upgrading to the $20 plan. I’m seeing a charge on my card, but this morning I don’t see the $2/day credit, and I’m not seeing that I’m designated as a pro customer. My name is **treynews1-8279.** Amy Egan (@amyegan) · 2026-03-13 @soporteeduclates-685 @treynews1-8279 It looks like you both just upgraded to a [Vercel Pro plan](https://vercel.com/docs/plans/pro-plan) within the last 24 hours. The plan upgrade was reflecting correctly on your Vercel accounts when I checked just now. A [v0 Premium plan](https://arc.net/l/quote/bypgrxzw) is a separate subscription. kamilee (@nansin758-5443) · 2026-03-14 same here. and also i con’t see my project i created in the free plan now Amy Egan (@amyegan) · 2026-03-16 Thank you all for reporting this. We've shipped a solution. Please let me know if you still have any trouble with it soporteeduclates-685 (@soporteeduclates-685) · 2026-03-17 Hola, Yo pagué y no me aparece nada en la cuenta, pone que tengo 0 créditos, adjunto la factura (Attachment Invoice-IPASMJLM-0001.pdf is missing)