[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live) [v0](/c/v0/59) # v0 Premium subscription payment failure with Unicredit Bank Austria 48 views · 5 likes · 6 posts pjakubek (@pjakubek) · 2026-02-09 · ♥ 1 ## Problem I’m trying to purchase the `v0` Premium subscription but the payment keeps failing despite successful authentication. ## Current Behavior - **Desktop:** Displays a "Payment failed" error message. - **Mobile:** Displays a "Card declined" error message. - **Authentication:** `3D Secure` (`3DS`) authentication completes successfully each time. - **Bank Status:** No errors or blocked transactions appear in the Unicredit Bank Austria app. What’s weird is that I also tried it a few days after it failed the first time on mobile. The full flow worked including `3DS`, and the UI briefly showed that I was on the `Premium` plan. However, after logging in again, I was back on the `Free` plan with `7.5/5` credits. My card wasn’t charged, but it also didn’t show a failed transaction in my bank history. ## Environment & Constraints - **Bank:** Unicredit Bank Austria - **Card:** No alternative card available. - **Support Ticket:** #947747 (Created a few days ago, no response yet). Any idea how to fix that? Pauline P. Narvas (@pawlean) · 2026-02-09 Hey @pjakubek! Sorry to hear you're experiencing this payment issue — that sounds really frustrating, especially with the UI showing Premium briefly then reverting back 😞 You've shared brilliant detail about what's happening, and I can see you've already got ticket #947747 open. Could you share your v0 chat link? It will look something like `https://v0.app/chat/...` — this will help the team investigate what's going on with the payment processing. Also, just to cover all bases — are you seeing any specific error codes along with those "Payment failed" or "Card declined" messages, or just those general error messages? pjakubek (@pjakubek) · 2026-02-09 · ♥ 1 Hey, here’s a chat link: [https://v0.app/chat/not-found-api-hdN5GPGqFWl](https://v0.app/chat/not-found-api-hdN5GPGqFWl) I suppose you need just any chat link, or do you need all of them or a specific one? And no additional specific error messages unfortunately. I also checked the console but I didn’t find anything useful. Thanks in advance! Pauline P. Narvas (@pawlean) · 2026-02-09 · ♥ 2 Thanks for sharing! That is odd - let me flag with the right team. :folded_hands: In the meantime, if you could try another card that would be great to see if this is an account issue or just a card issue. pjakubek (@pjakubek) · 2026-02-10 Thanks! Unfortunately I can’t try another card, so I guess I’ll need to wait for the support team to look what happened. Pauline P. Narvas (@pawlean) · 2026-02-12 · ♥ 1 The support team have replied. Let me know if we can support!