[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live) [v0](/c/v0/59) # v0 prompts for upgrade despite having purchased credits 40 views · 2 likes · 4 posts Peace (@peacemichael364-5154) · 2026-02-15 Hello Team, ## Problem When I try to use `v0`, it says that I don’t have enough credits and prompts me to upgrade. However, I currently have $23 in purchased credits on my account. ## Current Behavior - Attempting to use `v0` results in an "insufficient credits" prompt. - Account balance shows $23 in purchased credits. Please could you look into this issue and help resolve it? Thank you  Jacob Paris (@jacobparis) · 2026-02-16 · ♥ 2 If you cancel your subscription and return to free tier, you can only use the free $5 allowance and limited daily messages. You need an active v0 subscription for unlimited messages and access to on-demand credits Peace (@peacemichael364-5154) · 2026-02-16 I didn't subscribe or cancel any plan the credit was gifted to me by one of v0 team for a feedback I added the images for context   system (@system) · 2026-02-23 Hey! To help debug your v0 project, could you share your **v0 chat link**? It looks like `https://v0.app/chat/...` — you can copy it from your browser's address bar while in the chat. You'll also need to unlist the chat so our team can view it — here's how: https://v0.app/docs/sharing This helps the team reproduce what you're seeing much faster. Thanks!