[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live) [v0](/c/v0/59) # v0 shows Out of Credits error despite having referral credits 191 views · 11 likes · 37 posts Wsoyt34353tso 5593 (@wsoyt34353tso-5593) · 2026-03-21 · ♥ 1 I had enough bonus points, but when I ran out of my monthly points, I was prompted to upgrade my plan.  1126793949 7569 (@1126793949-7569) · 2026-03-21 [ image347×125 5.4 KB ](https://global.discourse-cdn.com/vercel/original/3X/2/9/291c6b6e0accac3061bac078d59d052991fff7b3.png "image") ## Problem 邀请积分不能使用的问题，会一直弹出这个弹窗。 ## Error Message > **Out of Credits** > v0 stopped because you are out of credits. Upgrade your plan to continue. Maya Avendaño (@mayven) · 2026-03-21 Hi, welcome to the community! This is a known issue that the team are aware of, will update when I have more information. Apologies for the inconvenience. 1995 (@jesushilljh1995-8189) · 2026-03-21 · ♥ 1 ## Problem I still have 5 gifted credits from referral, but v0 shows "Out of Credits". ## What I've Tried - Logging out and logging in again (did not work).   Maya Avendaño (@mayven) · 2026-03-21 · ♥ 2 Thanks for sharing, welcome to the community! The team are aware and looking into it, will update when I have more information. Maya Avendaño (@mayven) · 2026-03-21 · ♥ 2 Can you share your user ID so the team can take a closer look? Maya Avendaño (@mayven) · 2026-03-21 · ♥ 1 Can you share your user ID so the team can take a closer look? 1995 (@jesushilljh1995-8189) · 2026-03-22 Hi, is this my user iD? `jesushilljh1995-8189` Elirg0903 9428 (@elirg0903-9428) · 2026-03-22 Hi, I’m experiencing the same issue. My account still shows **Gifted Credits**, but v0 is still asking me to **upgrade my plan** before I can continue using it. My user ID: **elirg0903-9428** Yifenglv9 9747 (@yifenglv9-9747) · 2026-03-22 · ♥ 1 ## Problem v0 is reporting "Out of Credits" even though there are gifted credits available in the account balance. ## Current Behavior - Monthly credits: `$0.00 / $5.00` (Exhausted) - Gifted credits: `$50.00` (Available) - Total available credits: `$50.00` Despite having a balance from a referral, v0 displays the following error: > **Out of Credits** > v0 stopped because you are out of credits. Upgrade your plan to continue. ## Evidence   Yifenglv9 9747 (@yifenglv9-9747) · 2026-03-22 [quote="Elirg0903 9428, post:20, topic:36703, username:elirg0903-9428"] Hi, I’m experiencing the same issue. [/quote] Hi, I’m experiencing the same issue. Leblanc (@leblanc0911-1532) · 2026-03-22 · ♥ 1   i’ve got the same problem here i cannot create a new project even when i have existing availabe gift credits. Pauline P. Narvas (@pawlean) · 2026-03-23 Do you have a chat link we can look at? Miratsaahov 6312 (@miratsaahov-6312) · 2026-03-22  ## Problem Hello, I have $20 in `Gifted Credits` and `Total Available Credits` shows $20, with expiration on Apr 22, 2026. However, `v0` says "Out of Credits" and asks me to upgrade once my `Monthly Credits` reached $0 / $5.  **Error:** > **Out of Credits** > v0 stopped because you are out of credits. Upgrade your plan to continue. Maya Avendaño (@mayven) · 2026-03-22 Hey @miratsaahov-6312, welcome to the community! The team is aware of the issue, please can you share your user ID? Leblanc (@leblanc0911-1532) · 2026-03-23 https://v0.app/leblanc0911-1532s-projects/chat/paa-s-website-fS2JRR03R24 here. does this mean that i cannot use the gifted credit if i dont upgrade the plan? i dont want to upgrade if i cannot still use it. Softlasercar 5205 (@softlasercar-5205) · 2026-03-23 I have the exact same problem, and i wanted to pay v0 and there isnt option to pay pro plan for one, only the team plan, and you need to pay also, vercel pro team.. need help please Miratsaahov 6312 (@miratsaahov-6312) · 2026-03-23 and I also have a command plan, but I don’t actually have a command subscription. If I understand correctly, my ID is miratsaahov-6312   Ezrievieedna4 9435 (@ezrievieedna4-9435) · 2026-03-23 Hello, I am experiencing an issue with the v0 platform. My account currently shows that I have available referral credits, but whenever I attempt to generate a prompt, the system displays an "Out of Credits" error. It seems like my credit balance isn't being recognized by the editor. Could you please look into this and sync my account? **Account Details:** * **User ID:** ezrievieedna4-9435 Curtismasonazaria2 6522 (@curtismasonazaria2-6) · 2026-03-23 I’m having the same problem. @curtismasonazaria2-6522 Jackmeliorafallon5 4398 (@jackmeliorafallon5-4) · 2026-03-23 Esta aparecendo esse erro na minha conta porém eu tenho créditos, poderiam me ajudar? Meu id: @jackmeliorafallon5-4398   Curtismasonazaria2 6522 (@curtismasonazaria2-6) · 2026-03-24 estou com o mesmo problema, @curtismasonazaria2-6522 Maya Avendaño (@mayven) · 2026-03-24 · ♥ 1 Hi all, thank you for sharing - the team is aware and actively investigating, apologies for the inconvenience! Curtismasonazaria2 6522 (@curtismasonazaria2-6) · 2026-03-24 · ♥ 1 <span lang="en">Once you resolve this, could you give us some feedback here? Do you have an estimated timeframe at least?</span> Yifenglv9 9747 (@yifenglv9-9747) · 2026-03-24 Please help me look at this problem and help me fix it. I have been waiting for a long time. Mateusaguiar86 (@mateusaguiar86) · 2026-03-24 Não estou conseguindo continuar meus projetos, eu ainda tenho créditos mas aparece isso, ja estou a quase uma semana assim…   Jocasta (@jocastakennethespera) · 2026-03-25 estou com o mesmo problema! precisamos de um posicionamento! Jessie (@jessieyu-8484) · 2026-03-25 I’m having same issue - referral credits are $30 but v0 stops working showing out of credits error. user ID is jessieyu-8484 Maya Avendaño (@mayven) · 2026-03-27 Hi all, the team have shipped a fix, this should be resolved now! Thank you for your patience :) Community Backoffice (@community-backoffice) · 2026-03-27 ## Solution summary To fix this, the Vercel team deployed a backend update to the credit consumption logic to ensure all available credit types are correctly recognized. If the error persists, users should verify they are in the correct account scope or contact Vercel support with their User ID to trigger a manual balance synchronization. Curtismasonazaria2 6522 (@curtismasonazaria2-6) · 2026-03-27    I’m still having problems, could you give me a step-by-step guide to solve them? Since you claimed an update fixed it… Jocasta (@jocastakennethespera) · 2026-03-27 Same thing here. Need help to solve this.  hryduck (@kamilletoyxwty-6742) · 2026-03-28 estou com esse erro também Curtismasonazaria2 6522 (@curtismasonazaria2-6) · 2026-03-30 I opened a support ticket requesting manual synchronization and received no response, just like another ticket I opened almost two weeks ago. Curtismasonazaria2 6522 (@curtismasonazaria2-6) · 2026-03-30 [manual synchronization](https://vercel.com/curtismasonazaria2-6522s-projects/~/support/cases/01065893) I already had a previous ticket and they asked me to open another one because the problem persists. I can work with some credits, sometimes around $3, and then it stops and does the same thing again.  Emilsonviana244 2919 (@emilsonviana244-2919) · 2026-03-31 Estou com esse mesmo erro na minha conta. Meu ID é: @emilsonviana244-2919 Pauline P. Narvas (@pawlean) · 2026-04-02 Please raise another support ticket 🙏
