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# Vercel account access lost due to missing passkey and recovery codes

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Harsh Wardha (@harsh-wardha) · 2026-04-10 · ♥ 1

Hi everyone,

I’m currently facing an account access issue and would really appreciate any guidance from the community.

## Problem
I am unable to log in to my `Vercel` account because I have lost both my `passkey` and recovery/backup codes. Unfortunately, no alternative login method is working for me.

## Current Status
I have already contacted Vercel Support, and a case has been opened:

> **Case Number:** 01096988  
> **Issue:** Unable to access account due to missing `passkey` and recovery codes

I am currently waiting for the support engineer to respond, but in the meantime, I wanted to ask:

## Questions
*   Has anyone faced a similar issue?
*   Is there any way to recover access faster?
*   Are there any additional steps I can try from my side?

Any help or suggestions would be greatly appreciated.


Swarnava Sengupta (@swarnava) · 2026-04-11

Hi, please get in touch with us using https://vercel.com/accountrecovery so our team can look into this.


Harsh Wardha (@harsh-wardha) · 2026-04-11

Hi, thank you for your response.

I have already submitted a request through the **Account Recovery and Appeals** form regarding this issue.

For reference, my support case number is: **01096988**

Could you please check the status of this request or let me know if any additional information is required from my side?

I would really appreciate your help in resolving this as soon as possible.

Thank you!