[▲ Vercel Community](/) · [Categories](/categories) · [Latest](/latest) · [Top](/top) · [Live](/live)

[Help](/c/help/9)

# Vercel agent stuck on installing analytics for SvelteKit project

16 views · 0 likes · 2 posts


Jasonc624 (@jasonc624) · 2026-03-10

I have contacted support to no remedy, they do not address my concern other than a simple “works on my machine”. This is unacceptable. I have been paying for months and not a single attempt to fix this has happened.

## Problem
It has been stuck trying to install the analytics package for over a month, i already installed it manually but it does not clear this agent install. There has to be some kind of cancel function, or a engineer needs to reset this flag to clear this.

## Environment
- **Framework:** `SvelteKit 5` 
- **Status:** Stuck on "Installing Analytics"

## Expected Behavior
Expected Analytics to be firing and the installation UI to clear.

![Screenshot 2026-03-10 at 12.49.58 AM](https://global.discourse-cdn.com/vercel/original/3X/1/0/10564bbb2d7f637c78594008c5513c61784d6114.png)


Pauline P. Narvas (@pawlean) · 2026-03-10

Thank you for reporting! I’ve passed onto our team internally, and will let you know of any updates.