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# Vercel charging multiple times for the same domain transfer

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Joaofranciscoaraujocardoso 2655 (@joaofranciscoaraujoc) · 2026-03-13

4 invoices (`PQMFGSZY-0001`, `0003`, `0004` e `0008`) , all €11.25 to the trasnfer of the same domain [`craveiroegoncalves.com`](http://craveiroegoncalves.com), all in the same day 12/03/2026 , i want my money back.


system (@system) · 2026-03-13

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for [bonus points](https://community.vercel.com/t/introducing-the-vercel-leaderboard/1358).

https://vercel.com/docs/projects/domains/troubleshooting

You can also use [v0](https://v0.dev/) to narrow down the possibilities.


Community Backoffice (@community-backoffice) · 2026-03-13


Hi there, sorry that you are facing this issue. You can open a **Billing** support case from https://vercel.com/help to get your refund.

If you've already opened a case, rest assured our support team will help you as soon as they get to the ticket.

> Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.


Joaofranciscoaraujocardoso 2655 (@joaofranciscoaraujoc) · 2026-03-13

I did that and he send to here