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# Vercel deployment blocked with DELETED ACCOUNT error after GitHub push

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Animilabor (@hugormleitao-2752) · 2026-02-15

Hello,

I’m new using `Next.js` and I’m evaluating this platform to host a new project and decide if is worth it to subscribe but I’m experiencing this problem.

## Steps to Reproduce
1. Created an account on `Vercel` using my primary Gmail account.
2. Linked `Vercel` with `GitHub`.
3. Pushed code to `main` branch.

## Current Behavior
I see the following on the `Vercel` activity log:

> **DELETED ACCOUNT bag-portrait**
>
> The `deploy-hook` deployment **[bag-portrait](https://vercel.com/hugo-leitaos-projects/bag-portrait)** with `SHA` ***** is blocked due to insufficient permissions. The `GitHub` user who initiated the deployment does not have an account on `Vercel`.

Now, the accounts are linked (`Vercel` and `GitHub`) and I’m pushing the code with the exact same email address of my main account.

I think `Vercel` has a ghost reference to a deleted or duplicate account. My `GitHub` user is mapped to a `Vercel` account that was deleted at some point, and the current account isn’t being recognized as the same user.

Is it possible to get help on this matter?

Kind regards,

Hugo


Jacob Paris (@jacobparis) · 2026-02-16

The commit that's failing is coming from your gmail, but your Github is connected to Vercel using your Outlook email. I think this will look if you either
- add the gmail as an additional email to your Github
- or commit from the outlook address

Another thing I notice is it looks like the commit is using your email address as both the email and the username, which shouldn't be causing issues but is worth a check


Animilabor (@hugormleitao-2752) · 2026-03-03

Hi Jacob, 

Thank you for the feedback, will give a try today. 

Your response ended up on the spam folder and I’ve missed it. 
Thank you once more for helping out