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# Vercel domain stuck as linked to another account despite removal and TXT verification

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Edwin (@erikacasals) · 2026-03-14

Hi,

I’m trying to use the domain `erikacasals.com` in my Vercel project (Hobby plan), but it keeps showing:

> **This domain is linked to another Vercel account**

This happens even though it has been fully removed from the previous account.

## What I’ve verified

*   The domain is not in any project in the previous Vercel account
*   The domain is not in the account-level domains of the previous account (`vercel.com/account/domains` shows “No domains”) 
*   The `TXT` record at `_vercel.erikacasals.com` is correctly set in DNS: `vc-domain-verify=erikacasals.com,54c333cf1eb55371f480`
*   This matches exactly what Vercel shows in the verification screen
*   Clicking **Refresh** does not resolve the issue
*   The Vercel support bot confirmed the issue and prepared a support case, but we are on the Hobby plan and cannot submit it directly

## Request
Could someone from the Vercel team manually release `erikacasals.com` and `www.erikacasals.com` from the previous account association?

Thank you.


system (@system) · 2026-03-14

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for [bonus points](https://community.vercel.com/t/introducing-the-vercel-leaderboard/1358).

https://vercel.com/docs/projects/domains/troubleshooting

You can also use [v0](https://v0.dev/) to narrow down the possibilities.


Anshuman Bhardwaj (@anshumanb) · 2026-03-16 · ♥ 1

I've patched the domain and team connection on my end after verification.