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# Vercel domains missing from dashboard after successful crypto payment confirmation

49 views · 2 likes · 7 posts


Louis Marc Leonard (@llmrc) · 2026-03-10 · ♥ 1

## Problem
I purchased two domains (`haitiautrust.com` and `haititrip.org`) on Vercel using cryptocurrency. The payment was successfully completed and confirmed on the blockchain. However, the domains are not appearing in my Vercel dashboard under the **Domains** section, and I have not received a registration confirmation. I expected the domains to be provisioned to my account immediately after payment confirmation.

## Steps Taken
1. Initiated domain purchase for `haitiautrust.com` and `haititrip.org`.
2. Completed the transaction via the provided payment gateway.
3. Transaction hash (TXID) shows as **Confirmed** on the explorer.
4. Checked **Vercel Dashboard** -> **Settings** -> **Domains**: The domains are missing.

## Environment
- **Framework**: N/A (Account-level billing/domain issue)
- **Account Type**: Personal/Hobby
- **Domains**: `haitiautotrust.com`, `haititrip.org`
- **Payment Method**: Crypto


Pauline P. Narvas (@pawlean) · 2026-03-10 · ♥ 1

Hey Louis! Welcome to the Vercel Community :waving_hand: 

I don't think we accept crypto payments. Can you share a screenshot with me of your receipt / invoice?

I'll send you a DM!


Louis Marc Leonard (@llmrc) · 2026-03-11

!Screenshot_20260311-094941|225x500

!Screenshot_20260309-201327|225x500

!Screenshot_20260311-094844|225x500


Pauline P. Narvas (@pawlean) · 2026-03-11

Thank you for the screenshots! TIL. Let me dig and get back to you :slight_smile:


Louis Marc Leonard (@llmrc) · 2026-03-11

The domain name is [haitiautotrust.com](http://haitiautotrust.com)
not haitiautrust


Louis Marc Leonard (@llmrc) · 2026-03-12

Can someone help me???


Pauline P. Narvas (@pawlean) · 2026-03-12

We've got the team looking into this. I'll loop back with more info!