Hello Vercel Support Team,
We are facing a critical payment issue on our account. We have tried making payments using around 6–7 different cards, but every attempt fails with the same error message:
“A processing error occurred.”
We have been actively using Vercel for more than a year and currently have around 5–6 live projects deployed on the platform. Everything was working fine earlier, but now our projects have suddenly stopped working because there are pending invoices that we are continuously trying to clear.
Despite multiple payment attempts with different cards, the payment is not getting processed, which is preventing us from restoring our services. This issue is now directly impacting our live applications and development workflow.
This is super urgent for us. Could someone from the support team please look into this at the earliest and help us resolve the payment issue or suggest the next steps?
Thank you for your assistance.
CASE ID: #01157696