⌘K
Amy Egan Hey @tomrowbo Do you have a support case open? Unfortunately, the community can't issue refunds. That kind of thing is limited to the support team. If you don't have a case yet, please open one at vercel.com/help so the support team can lend a hand.
Amy Egan Just be sure to tell the chat agent that you want to open a support case. That way it'll give you a form to open a case instead of trying to issue a refund on its own if you ran into trouble with that option already
Juanclases33 5979 Following up: this evidence question is blocking completion of a read-only technical review. Could a Vercel team member or community moderator help route it to someone who can confirm the supported sources and their limits? To make the request actionable, a separate yes/no/source answer for each group would be very helpful: 1. On Hobby, can an owner obtain complete effective project-access counts, distinguishing direct and inherited access, role categories and overlaps, without disclosing member identities? If the distinctions are not applicable on Hobby, please identify the documented rule and its coverage. 2. For an existing deployment at a past time, are the effective Node.js patch, an immutable digest/manifest of the deployed function artifact, and the source/dependencies/build/deployment/environment/time binding available through a supported read-only record or provider attestation? A source commit or configured Node major alone does not resolve these questions. 3. Is there a retained project-level record establishing a historical configured/default function timeout when the UI field is blank and the project response omits the relevant keys? A deployment configuration snapshot is a different object/time scope. If a record is not exposed, not retained, unavailable on Hobby, or cannot be reconstructed retrospectively, an explicit distinction would be equally useful. If another free official channel is appropriate for this capability question, please point us to it. No upgrades, paid support, production invocations, redeployments or configuration changes are requested. This remains a general question: no project/account identifiers, secrets, logs or attachments. Thank you.
Amy Egan Hobby is a single-user plan with some usage limits. The only person on the team effectively takes the owner role You can review team member actions in the Activity Log Vercel rolls out Node.js minor and patch updates automatically, so only the major version is guaranteed. With Fluid compute, Hobby's default and maximum are both 300s For more info, please go to vercel.com/docs and search or use the Ask AI button
system Thank you for bringing this to our attention. To ensure this is investigated with the necessary priority and privacy, please report all security-related concerns, potential exploits, or abuse directly to the Vercel Security Team. Please submit your report here: vercel.com/abuse Reporting via this official channel is the fastest way to reach our security engineers and ensures that sensitive information is handled in a secure environment rather than a public forum.
Cristovão A. da S. Neto We have already used vercel.com/abuse many times, and that is exactly why we are posting here. We ask that a member of the Vercel staff review the cases concerning berzerkclub[.]com[.]br and berzerkclub[.]com directly, or escalate them internally to Trust & Safety. Both domains serve the same deployment. Reports already filed through the official channel for this same deployment: - Sep 28, 2026: phishing report for berzerkclub[.]com[.]br, case 01586466 - Oct 2, 2026: phishing and brand impersonation report for berzerkclub[.]com[.]br, case 01597477 - Oct 8, 2026: DMCA notice for berzerkclub[.]com[.]br and berzerkclub[.]com, case th_01M4EMXMTE7NJ6JRJZE8TCVSFJ (receipt TNS_01vuyQQMecjVnJWO) - Oct 9, 2026: phishing report for berzerkclub[.]com We cannot file again: Vercel's own acknowledgment warns that repeated reports about the same URL may lead to the reporter being flagged as spam. The official channel has been used four times in thirty days, the block announced on October 10 was not applied, and the store remains online. All evidence has already been sent to Vercel several times through the official channel and can be resubmitted to whichever staff member takes over. We have used every channel available to us and need urgent action. At this point, Vercel's continued inaction is allowing the fraud to keep running on its infrastructure. Cristovão Amaro da Silva Neto Attorney at Law, OAB/PB 32.269 and OAB/SP 551.843 On behalf of Berzerk Indústria e Comércio Ltda.
Fred That is documented behavior. The first deployment of a new project always counts as production, even if you ask for preview, and it builds with your Production env vars. A failed first deployment still counts as the first one, so your next deploy with the preview target should come out as a real Preview, unless you deleted that deployment. If you want the first build to pass, add the same variables to Production too.
Amy Egan `--skip-domain` lets you create a placeholder production deployment without assigning the domain. I shared more info about that in community.vercel.com/t/vercel-cli-ignores-target-preview-and-creates-production-deployment/46384#post_10 Or you can set Deployment Protection to All Deployments if you want to restrict public access
system There's another community post with 404 debugging tips that might be helpful. Please give these solutions a try and let us know how it goes. https://community.vercel.com/t/debugging-404-errors/437 A human should be around soon to offer more advice. But you can also get helpful information quickly by asking v0.
Amy Egan If the Output doesn't have an index, that explains the 404. Now we need to figure out why the output doesn't match what you expected. Do you have a public repo or minimal reproducible example that you can share so we can help debug? Or a description of the project settings and framework used? The tips linked above can help if you prefer to DIY
Parsifal Hi Vercel team, just following up on this request. My Blob store is still suspended, and I'm unable to download the existing files due to 403 errors. I'm not asking for additional quota or continued service — I only need temporary read-only access to export my data and migrate it to my own server. Could someone from the team please take a look or suggest an alternative way to retrieve the files? I'd really appreciate your help, as the store contains data I need to preserve. Thanks!
Parsifal Hi Vercel team, following up again as I still haven't received any response. I understand the Hobby plan limits, and I'm not asking for additional quota or continued service. I only need **one-time access to export my existing data** before migrating away from Vercel Blob. The files are still inaccessible due to 403 errors, and I'm concerned about being unable to recover important data. **Could someone from the Vercel team please help escalate this request or provide an alternative way to export the files?** Even a brief update on whether this is possible would be greatly appreciated. Thank you!
