Account paused despite usage now under monthly limit

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Hello Vercel Team,

I am experiencing the same issue discussed in the related post. My account is still paused even though my monthly usage is now below the maximum limit.

I would like to request that my account be unpaused, as my recent usage is now within the allowed limits. Please let me know if any further steps are required from my side to restore access.

Additionally, could you advise on the proper channel to contact the Vercel team for assistance with issues like this? I’ve noticed multiple duplicate posts on this topic, and I’d like to ensure I’m following the correct process.

Thank you for your assistance.

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Hi @deri-kurniawan, welcome to the Vercel Community!

We review the paused accounts on request after a month of posting usage under limits. Thanks for reaching out here. I’ll reach out to the correct team and post here once we’ve update for you.

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Hi @deri-kurniawan, after review we’ve unpaused your account. Please adhere to Vercel’s Fair Use Guidelines or Terms of Service to avoid interruption.