Hello Vercel team,

I have an existing account recovery case that has been open since September 2, 2026.

Case number: 01508970

I am still unable to access my Vercel account because the login requires phone/SMS verification, which I cannot reliably receive in my location.

Could a Vercel staff member please check the status of my case and confirm that it is assigned to the correct account recovery team?

Thank you for your help.