Hi team,

I submitted the Account Recovery form more than 24 hours ago and haven't received any response yet (not even an automated confirmation email — checked spam too).

Case number(s): [case number is 01559689, case number is 01554934.

Summary: I'm locked out of the Vercel account that owns my active production projects. Logging in (both via email and via a second method I used recently) now leads to a different, empty account instead of the original one.

Could someone please check the status of my case(s) and confirm they're being looked at? Happy to provide any verification details needed via private message, not posting them here.

Thanks for your patience.