(edited)
Hi, my Vercel account/team has suddenly started returning account_blocked errors on every AI Gateway request, with no warning, email, or explanation.
Error: {"error":{"message":"This team is blocked from using AI Gateway. If you believe this is a mistake, contact support at https://vercel.com/help . Include request id 9jf8t-1787466149834-dd8671574fda.","type":"forbidden","code":"account_blocked"},"request_id":"9jf8t-1787466149834-dd8671574fda"}
Context:
- Model used:
openai/gpt-oss-20bonly — one of the smallest/cheapest models on the gateway - Usage: ~$0.17 of the $5.00 free credit (nowhere near any limit)
- No spikes in request volume; low, steady personal-use traffic
- Started failing abruptly mid-usage; requests worked normally before, then every call returns 403
account_blocked - No other Vercel services affected as far as I can tell
This looks like an automated false positive. Could someone from the team check what triggered the block and restore access?
Thanks.
