Hi Vercel team,
My AI Gateway requests are being rejected as free-credit usage even though this team has a valid default payment method and an AI Gateway Credit balance.
Details:
- Plan: Hobby
- AI Gateway Credit current balance: $3.79
- Valid default Visa debit payment method is configured
- I generated a new AI Gateway API key and tested it directly outside my application
- Model tested: openai/gpt-5.3-chat
- Endpoint/request method: Vercel AI SDK through AI Gateway
- Result: HTTP 403
Error message:
Free credits temporarily have restricted access due to abuse. Paid credits continue to have unrestricted access. Purchase credits at Vercel
The same API key successfully authenticates against the credits endpoint, which returns:
{“balance”:“3.7889479”,“total_used”:“2.1194771”}
Failed generation ID:
gen_01KSFYKEZ5TV8DJ34MDQFC9EDE
My AI Gateway dashboard still displays the balance as “3.79 Free Credit”, even though the Billing page shows AI Gateway Credit and an active payment method.
Could you please check why this team’s AI Gateway requests are still being classified as restricted free-credit access?
I can provide screenshots of the billing and AI Gateway pages if needed.
