Hi,
All my AI Gateway requests are returning
{"error":{"message":"Forbidden.","type":"access_denied"}}.
I have already added a valid payment method and purchased credits, so I believe billing should be set up correctly.
Team ID: tJ3irzLdrtfaq2RFldarms0d Plan: Hobby
I’ve also seen similar issues already being resolved for other users by the support team, so I was hoping you could check whether there’s something that needs to be enabled or fixed on my account as well.
Thanks!
Just following up on this issue since I haven’t received a response in about a week.
The problem is still occurring for all AI Gateway requests, and I’ve already confirmed that:
I’ve also seen similar cases being resolved for other users by fixing something internally, so I’d really appreciate it if someone could take a look at my account.
Thanks!
Hi! Have you submitted a support ticket at vercel.com/help ? The team should be able to help you there!
Hi! I tried using the Help page, but I don’t seem to have the option to create a support ticket. I assume this might be because I’m currently on the Hobby plan. Is there another way I can open a support case or get this issue looked at by the team?
Hi! Can you try again and let us know if the issue persists?
Just tested it again and it’s working now. Thanks a lot for the help!