I want to assign a subdomain address (subdomain.domain.com) to a project that I've deployed. When trying to do so through domains, I am being asked to add a CNAME record with the name of the subdomain. The problem is that there is already an existing, unremovable CNAME record with the same name - which was used to configure the subdomain in the first place. What do I need to do?
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
https://vercel.com/docs/projects/domains/troubleshooting
You can also use v0 to narrow down the possibilities.
Hi , welcome to the Vercel Community!
I'm not sure if I understand the issue correctly. Are you unable to remove the existin A records from your domain provider?
Can you provide more information or screenshots so we can understand what's the issue?
These are instructions
I cannot remove these A records
And cannot add the CNAME record
Hi , thanks for sharing this.
As the Vercel instructions say, you have to first remove the A records from the domain registrar.
Which registrar are you using? They maybe able to help you with the steps to remove those A records.
After that you can easily set up the CNAME records.