I created my account in September to test the service and eventually moved on without building anything because we're not yet in dev stage. Now I'm totally confused: we were billed an auto-renewal, even though we DON'T have an active project, and we can't cancel because... again, we don't have a project. Next, we cannot get in touch with support, the form requires to say for what project, and, as you can guess... we don't have a project to give. I'm interested in coming back eventually but we need to solve this issue and refund the charge please.
I'm being billed when I don't have an active project, which I thus, cannot cancel.
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Thank you.
Best regards. Fred
