Billing: Missing invoices from closed account

Hi,

Previous paying customer here - need access to our 2024 invoices after closing our account. Any way to retrieve these?

Thanks!

Hey @hkjorgensen! Please open a case with the Customer Success Team. One of our billing experts can get you the info you need :smile:

Hi @amyegan

Thank you for your quick reply. I encountered an issue where the chat repeatedly provided a link that resulted in a feedback loop. However, using a different prompt made the necessary button appear.