Current Behavior
I purchased the domain suprememultispecialitydental.com directly
through the Vercel Dashboard (not from any external registrar).
However, the domain detail page shows:
- Registrar -> Third Party
- Nameservers -> Third Party
- Expiration Date -> blank
- Renewal Price -> blank
- Auto Renewal -> blank
A yellow warning banner also keeps showing:
"Update the nameservers in your DNS provider to manage your DNS records on Vercel."
And both domains show ⚠️ Invalid Configuration inside my project's Settings -> Domains page:
suprememultispecialitydental.com-> ⚠️ Invalid Configurationwww.suprememultispecialitydental.com-> ⚠️ Invalid Configuration
The site is not publicly accessible on the custom domain. SSL certificate has not been issued.
Expected Behavior
Since the domain was bought directly inside Vercel, I expected:
- Registrar -> Vercel
- Nameservers -> Vercel (ns1.vercel-dns.com / ns2.vercel-dns.com)
- Expiration, renewal price, and auto-renewal fields to be populated
- Vercel to automatically manage DNS and issue an SSL certificate
- Both
suprememultispecialitydental.comandwww.suprememultispecialitydental.comto show ✅ Valid Configuration
Steps to Reproduce
- Bought domain
suprememultispecialitydental.comdirectly from Vercel Dashboard -> Domains -> Buy. - Domain was added to project:
supreme-multispeciality-dental-clinic - Both
suprememultispecialitydental.comandwww.suprememultispecialitydental.comwere connected to Production environment under Settings -> Domains. - Vercel DNS tab shows the correct records were auto-created (ALIAS, CNAME, A, CAA).
- Both domains immediately showed "Invalid Configuration" and have remained that way for 4+ hours.
What I Have Already Tried
- ✅ Manually added all Vercel-recommended DNS records:
ALIAS @ → 1d548fbee8d58b90.vercel-dns-017.comALIAS * → cname.vercel-dns-017.comCNAME www → 1d548fbee8d58b90.vercel-dns-017.comA @ → 216.198.79.1CAA @ → 0 issue "letsencrypt.org"CAA @ → 0 issuewild "letsencrypt.org"
- ✅ Removed and re-added both domains in project settings
- ✅ Clicked Refresh multiple times on both domain entries
- ✅ Waited 4+ hours for DNS propagation
- ❌ Cannot change nameservers at a registrar --- there is no external registrar, domain was bought on Vercel
Project Information
| Field | Value |
|---|---|
| Project URL | supreme-multispeciality-dental-clin.vercel.app |
| Custom Domain | suprememultispecialitydental.com |
| Framework | Next.js 14 (App Router) |
| Plan | Hobby |
| Team | dhanmoh1998 |
| Region | Default (Vercel auto) |
| Domain purchased via | Vercel Dashboard |
What I Think Is Happening
The domain purchase on Vercel did not correctly register Vercel
as the authoritative registrar at the registry level. So even
though the Vercel DNS zone is configured correctly, the upstream
nameservers are not pointing to ns1.vercel-dns.com and
ns2.vercel-dns.com. Vercel's checker sees unknown nameservers
and marks it as "Invalid Configuration." Since I have no external
registrar to fix this, I am stuck.
Screenshots
[Attach these 3 screenshots to your post:]
- Domain detail page -> showing "Registrar: Third Party" + blank expiry + yellow NS warning banner
- DNS Records tab -> showing all added ALIAS/CNAME/A/CAA records
- Project Settings -> Domains -> showing ⚠️ Invalid Configuration on both domains
Ask
Has anyone else faced this after buying a domain directly on Vercel? Is there a self-service fix, or does this need Vercel support to correct the registrar/nameserver status on their backend?
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