I recently purchased the domain cml-international.com directly through Vercel using my card. The money has been deducted from my bank account, but I did not receive any confirmation email.
The domain appears in my Vercel dashboard, but it is showing as “Registrar: Third Party” instead of Vercel. I am unable to update the nameservers, and the domain status is “Invalid Configuration”—so I can’t connect it to my site.
No confirmation email received
Money was deducted from my bank
Domain is in my Vercel dashboard but not fully owned or configured
Nameserver warning says “update at registrar,” but I bought it from Vercel
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
You can also use v0 to narrow down the possibilities.