Can Someone help me with Refund?

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1

Hello,

I want to refund the 20.00$ that Vercel just charged me today. I purchased the pro plan on May 21 of this year, and I only intended to use it in that month only.

However, today, I noticed that Vercel withdrew my money from my card, which confuses me because there is no notification about that before. Thus, I really need a refund since I did not intend to purchase another month.

Please, please refund me 20.00$ since I did no’t even use the whole credit last month, and I don’t intend to use in this month either. I got great time with Vercel, but I would love a refund now.

Thank you. My invoice number is: PRNAI4CZ-0002

I hope someone can help me as soon as possible! I already created a case from Help. But I’m so scared right now since I needed the money!

Thank you again.

4

Hi,

Could you create a Billing ticket using Help so our team can look into?

1 Like
5

Yes! I created a case using Help and submitted it. May I ask how long do I have to wait for my case to be solved? As I am not familliar with it, I ended up creating more than 1 case. And thank you so much for responding so early!

6

It will take a while since we have huge backlog of Billing tickets. Rest assured our team is working hard to triage each request individually :slight_smile: