To cancel an active v0 subscription, go to your v0 billing settings and click “Cancel Subscription”. You will still have access until the end of your billing period, and you can restore your subscription with one click until that time.
If your payment card says it’s linked to your Vercel account, you can click “Linked to ▲” to manage it there.
Subscribed to the wrong service by mistake
v0.dev and vercel.com are two separate services. If you have upgraded to v0 Premium and your account still appears to be on the free plan, you may have subscribed to Vercel Pro by mistake.
In that case, you can subscribe to the correct service and request a refund for the other one.
Requesting a refund
Refunds can only be processed by our billing team. If you have a recent subscription or payment you need refunded, you can request a refund by contacting support.
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I am writing to file a formal complaint regarding your handling of my subscription.
Despite having cancelled my subscription, I was charged again without my consent. This is unacceptable and shows a serious flaw in your billing system or customer service process.
I demand the immediate cancellation of any active subscription linked to my account, the removal of my payment details, and a full refund of the latest charge.
If this matter is not resolved promptly, I will be forced to escalate the issue through my bank and consider reporting the case to consumer protection authorities.
I expect a written confirmation of the cancellation and refund within the next few days.
Sincerely,
Your account shows as canceled as of today
As mentioned in the post you’re replying to, refunds can only be processed by our billing team. If you have a recent subscription or payment you need refunded, you can request a refund by contacting support. For most cases this is a fully automated process and you will get your refund immediately
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