Cannot add (pending verification)

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1

Avatar for madijapancokmyang-5336

Hello Vercel Support,

I’m trying to add the custom domain japiece.com to a new account, but I am getting the following error:

“Cannot add japiece.com since it’s already in use by one of your projects (pending verification).”

This domain is no longer in use on the old account, and I would like to remove or transfer it to the new account I’m currently using.

Could you please help me free or remove the domain from the previous project so I can reassign it here?

Here are the details: - Domain: japiece.com - Current account: yang’s projects (Hobby plan) - Previous project: [if known, include old project name or say “unknown”]

This is blocking our deployment, so we would greatly appreciate your urgent assistance.

Thank you!

2

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

You can also use v0 to narrow down the possibilities.