Cannot configure DNS for my Vercel-purchased domain

Help
1

Hello Vercel team,:grin:

I am experiencing issues setting up my custom domain idle-phone-game.com, which I purchased directly through Vercel. Despite following all the configuration steps, the domain still shows Invalid Configuration in the dashboard, and it seems that the DNS zone is not propagating at all. Obviously i wait more than 24 hours !

What I have done so far

DNS Configuration in Vercel

-A record → idle-phone-game.com → 216.198.79.1 (with @)

-CNAME record → www.idle-phone-game.com → cname.vercel-dns.com

-CAA record → 0 issue "letsencrypt.org" (automatically added by Vercel)

Checked the Vercel dashboard

Both idle-phone-game.com and www.idle-phone-game.com still show Invalid Configuration.

DNS Propagation tests

  1. Tested with DNSChecker → no results for A or CNAME records.
  2. Ran commands on Windows with my ISP’s DNS (ns1.numericable.net)
nslookup -type=A idle-phone-game.com
-> Non-existent domain

And

nslookup -type=A idle-phone-game.com 8.8.8.8
-> Non-existent domain
nslookup -type=CNAME www.idle-phone-game.com 8.8.8.8
-> Non-existent domain
nslookup -type=NS idle-phone-game.com 8.8.8.8
-> Non-existent domain

This means the domain is not published in the global DNS system, even 24+ hours after purchase and configuration.

I contacted Vercel support. They advised me to verify A, CNAME, and CAA records with dig and nslookup.

I did so, but results still confirm that the domain does not exist in DNS.

It looks like the DNS zone for my domain has not been created or published on Vercel’s nameservers (ns1.vercel-dns.com, ns2.vercel-dns.com).

Could someone from the Vercel team please check if the DNS zone for idle-phone-game.com has been correctly set up and published?
Thanks in advance for your time and yout help! :folded_hands:

2

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

You can also use v0 to narrow down the possibilities.

5

Hey, @ikerm64100-3695!

This looks like a DNS zone propagation issue with your Vercel-purchased domain. When you buy a domain through Vercel, the DNS zone should be created and configured automatically but it seems like that may not have happened correctly here.

Here’s what to check:

  1. Verify ownership – In your Vercel dashboard under Domains, confirm the domain shows as owned by your account.
  2. Check nameservers – They should be:
  • ns1.vercel-dns.com
  • ns2.vercel-dns.com
  1. Remove & re-add – Try removing the domain from your project and adding it back.

For Vercel-managed domains, you usually only need:

  • A record: @ → 76.76.19.61
  • CNAME: www → cname.vercel-dns.com

The IP you mentioned (216.198.79.1) looks outdated.

Let us know how you get on!

6

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