Cant delete my payment method even though I'm a hobby plan

I’m currently on the Hobby plan, but I previously upgraded one of my projects to the Pro plan, which I’m no longer using. I came across this post where Robinson mentioned that you don’t need a credit card to keep a free project running since it will automatically pause once you exceed the limits.

However, when I check the billing section of my project, I can’t remove the default payment method without adding a new one.

Can someone clarify what’s happening or help me resolve this?

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Hi, @emiltayeb! Welcome to the Vercel Community and thank you for your patience :smile:

Could you create a ticket using this form?

Thank you!

Hey Pauline, i am facing the same issue. I am on a hobby plan and i cant remove my cc. I used v0 pro once in nov 2024. I cant submit a support form too since i am not on paid plan

Hi, Prab!

You should be able to do this yourself from your billing page. Could you check this out?

https://vercel.com/[YOURUSERNAME]/~/settings/billing