I'm currently on the Hobby plan, but I previously upgraded one of my projects to the Pro plan, which I'm no longer using. I came across this post where Robinson mentioned that you don't need a credit card to keep a free project running since it will automatically pause once you exceed the limits.
However, when I check the billing section of my project, I can't remove the default payment method without adding a new one.
Can someone clarify what's happening or help me resolve this?
Hi, ! Welcome to the Vercel Community and thank you for your patience 
Could you create a ticket using this form?
Thank you!
Hey Pauline, i am facing the same issue. I am on a hobby plan and i cant remove my cc. I used v0 pro once in nov 2024. I cant submit a support form too since i am not on paid plan
Hi, Prab!
You should be able to do this yourself from your billing page. Could you check this out?
https://vercel.com/[YOURUSERNAME]/~/settings/billing
Hi ! 🔔
This thread's been quiet for a while. If you're still facing issues, please share any relevant details (logs, screenshots, error messages) so we can take another look!