I have two teams with multiple projects. Team A is on Pro plan and team B is on Hobby plan. I am trying to downgrade Team A from Pro plan to Hobby plan.
I am unable to do so and am getting the following error.
I see that I need to delete Monitoring and Log Drains resources, but I can’t find how to do that. Moreover, both Monitoring and Log Drains for all of the projects in both teams are not even enabled.
Any clues or advice on how to resolve this situation?
I see you are on the Pro plan now. I’m sorry that you’re facing this issue. I’d request you to open a case from Help. This is will ensure your case is handled by our support engineers who can help you the best here and maintain safety of account related information.