Card declined

Hello! I have the following problem: I’ve run out of credit, and when I try to purchase more, my card is simply rejected, leaving me hanging.

Hi, please create a Billing ticket usng Help

Hello, how can I acquire new credit if my card says it’s blocked, but when I checked with the bank, they confirmed that it isn’t.

Unfortunately, you need to contact bank in that case if the payment is declining by bank, or you can use different card.

I can already contact the bank and I do not have any type of blockage, what other alternative can I have to acquire more credit, I need it urgently

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Can you try adding credit once now?