Charged for credits and never got them

Ran out of messages, said I only had 2 more, bought $30 in credits, after the last 2 credits, says Im out of credits buy more. Got charged but never got the credits.

WTFO?

Hi, @wireless-8127! Welcome to the Vercel Community.

Sorry to hear that you’ve been having issues with your credits.

As this is a payment issue, can you create a case?

I can see you’ve started to use your new credits now

Can you explain more about what you saw originally? Did it take a while for the new credits to show up, or require a page refresh, or something like that?