Report
We are unable to create a Connectable Account integration from the Vercel Integration Console.
Submitting the completed Create Integration form consistently returns Vercel's documented
internal_server_error response.
- Team: Decionis
- Team ID:
team_Dj4YQJie71hix3H4xLJ7FM5P - Team plan: Hobby
- Request time:
2026-08-09T18:56:42Z - Method:
POST - Endpoint:
/api/v1/integrations/integration - HTTP status:
500 - Vercel trace:
arn1:arn1:arn1:sfo1::kr7zw-1786301802730-ae9d8af2ed7e - Intended integration type: Connectable Account
- Intended integration slug:
presence
Reproduction
- Sign in as the Owner of the Decionis team.
- Open Integrations → Integrations Console → Create.
- Complete the Connectable Account integration form and accept the agreement.
- Submit the form.
- The create request returns HTTP 500 with
internal_server_error.
Checks already completed
- The failure is reproducible after a fresh authenticated session.
- The team ID is present explicitly on the failing request.
- Vercel's status page reports all systems operational.
- The
presenceintegration slug was not created and does not resolve to an existing listing. - No partial integration or failed-creation event appears in the team activity feed.
- Required website, documentation, support, privacy, and EULA URLs return HTTP 200.
- The logo is a non-transparent 512×512 PNG.
- Feature images are non-transparent 1920×1080 PNGs.
- Optional webhook and configuration URLs were omitted on the retry.
Please inspect the supplied Vercel trace, confirm whether Connectable Account creation is supported for this Hobby team, and either repair the failed create path or identify the rejected field. The generic HTTP 500 response contains no actionable validation detail.
Do not attach request headers, cookies, authorization values, or the complete browser-network export to this report.